Written by Kate Billing, Founder & Creative Director, Blacksmith


Back in June I wrote A Tectonic Shift: our evolving ways of working, outlining the findings of some research I conducted as people headed out of lockdown and into Level One, back to work in some kind of normal.

Of 1002 responses the results fell as follows:

  • 59% – people who want to have a mix of both WFH/in-office time
  • 37% – people who want to be 100% WFH
  • 4% – people who want to return to the office 100% of the time

Along with this data, I identified the NINE principle reasons people want what they want and the THREE big leadership challenges in making it all happen.

Off the back of these insights I made contact with Stella Green, one of New Zealand’s leading specialists in the space of intentional flexibility and hybrid teaming, and invited her to speak with our Blacksmith HR, L&D, OD, and Executive Fully Human Community members to share her experience.


In our one-hour webinar Stella and I spoke about :

  • how the majority of people the world over want a mixed (in office/WFA/WFH) experience of work
  • exclusivity, activity and connectivity – the three big shifts in our ways of working
  • how “ways of working” is now one of the top items on an organisational Risk Register
  • why NZ could be a leader in the world of enlightened work practices
  • telling our success stories in order to inspire, encourage and share learning, both inside our organisations and in the wider NZ business community
  • shared offices and co-working spaces as alternatives to traditional fixed corporate headquarters, including a 400% increase in the number of 1000+ person organisations using them as part of their property strategy in the past four years
  • “flexing” space, people, and technology
  • moving from quarantine-induced coping strategies to bold, visionary ways of reimagining work and how we do it
  • not being lazy about how we approach this – personally, in teams, and as organisations
  • ghost towns, talking heads, and being behind the 8-ball – technology alone won’t get us where we need to go
  • using virtual environments to create water cooler moments and the challenge of “amplified siloes”; and
  • measures that matter – for your people and your organisation.

If you are an HR, OD, L&D professional or Corporate Exec in our Blacksmith Fully Human Community and you’d like access to this excellent resource, please email paul@blacksmith.co.nz to request access to the recording.

Kate Billing and Stella Green


Kate Billing:

Kate is the Founder & Creative Director of Blacksmith and she is on a mission to put the tricky business of being FULLY HUMAN at the centre of how we live, lead and work.

Kate believes it’s time for a new kind of leader. Human-centred leaders who together will create the world we need for our shared future. Leaders who are examples of what’s possible when we commit to the deepest levels of humanity and responsibility in the ways that we live, lead and do business.

For nearly 25 years she has worked in the people, culture and leadership space, building a reputation for sharp insights, compassionate challenge, warmth and energy. Always connected to her diverse global community, Kate brings the best of what’s happening out there to New Zealand, and takes the best of our home-grown wisdom to the world.

Connect with Kate on LinkedIn

Stella Green:

Stella is a strategic change & work future thought leader with passion, energy and strategic clarity. Working at the forefront of workforce change since founding Be Confident consultancy in 2006, Stella and her team have reinvented workplaces across several NZ industries including food, science & technology, transport, energy, communications and government.

Focusing on making work more human during disruption, Stella relishes working across technology and workspace change, addressing mindsets together with a cultural shift, bringing the change as an integrated experience in which teams thrive. Now in the midst of what she calls ‘an enlightened flexible workforce revolution’, Stella is focusing on sense-checking how we balance our real estate to suit a diverse range of working styles in our new connected work environments.

Connect with Stella on LinkedIn