People Manager Coaching: Enhancing personal communication for leadership success

  • Organisation: OMD New Zealand Limited
  • Person: Andrew Reinholds
  • Role: Managing Partner
  • Organisation size: 100 people
  • Location: Auckland / Wellington
  • Core Business: Communications & Media

A bit of background

OMD is a creative business and our life blood is our ability to generate new ideas for our clients.  I lead the creative side of the business and I was trying – unsuccessfully – to enhance the creative thinking process in our business and gain buy-in from my team and colleagues around the idea that we are all able to generate great ideas and contribute creatively.

Based on some recent feedback from a 360 review process, my communication style was preventing me from doing this.  This had me in a place where I was frustrated and felt I was not enjoying my work anymore and not delivering what I wanted too for the business.

What was the challenge / opportunity?

I wanted to be a better facilitator, get the team generating ideas and get better engagement with my team, the business in general and our clients and stakeholders.

What did we do?

Working with Blacksmith, I embarked on a People Manager Coaching program.  I had to be open-minded, up for learning and open to understanding more about myself and other people.

The part I really enjoyed was having my fellow work colleagues monitor progress and offer encouragement and support.

What were the results?

  • I have stronger relationships with my team and colleagues, which are more rewarding
  • I  applied the learnings immediately on the job in real life challenges
  • I have more constructive relationships
  • I can change and adapt my own behaviour to better communicate and relate to others
  • My work experience is a lot richer and rewarding

What were the flow-on effects?

  • My team and colleagues have commented on the difference they have seen in me
  • It has helped me get where I wanted to get to professionally
  • I feel I have really taken control on my career and future by learning some fundamental building blocks of human nature

 

“Kate is brilliant to work with and the process she took me through supported me to make the change I needed to achieve the results I wanted – I would recommend Kate to anyone looking to get more from themselves, their team and business in general”

Andrew Reinholds, Managing Partner, OMD

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